PRE - EMPLOYMENT SCREENING AND BACKGROUND CHECKS

When Speed, Price and Accuracy Matters

CLIENTS:

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WHY Background Complete

SPEED

In a direct comparison with more than 1,000 screening vendors, Background Complete provided the fastest turnaround time. Onboarding the right person as quickly as possible boosts morale, increases productivity, and ensures that critical functions are completed on time.

PRICE

In a nationwide market research study, Background Complete rates were determined to be typically 15-30% lower than most competitors. A dollar gained in revenue is great, but only a small portion reaches earnings. A dollar saved from costs, however, goes directly to the bottom line of your company.

ACCURACY

Turning down the right candidate due to inaccurate records hurts, and hiring someone with unreported criminal records is devastating. Background Complete is founded upon delivering the most accurate results, especially as orders start to approach 5,000-20,000 in a given month.

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SAMPLE PACKAGES

Customizable packages based on your company's needs

BASIC PACKAGE
EMPLOYMENT BACKGROUND CHECK

SAME DAY AVERAGE
SEARCHES INCLUDED:
  • SSN Trace & Address History Search
  • Nationwide Criminal Database Search
  • 50-State Sex Offender Registry Search
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STANDARD PACKAGE
EMPLOYMENT BACKGROUND CHECK

36 HOURS AVERAGE
SEARCHES INCLUDED:
  • SSN Trace & Address History Search
  • Nationwide Criminal Database Search
  • 50-State Sex Offender Registry Search
  • Global Terrorist Watch Lists Search
  • County Criminal Record Search**
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CUSTOM PACKAGE
EMPLOYMENT BACKGROUND CHECK

2-4 BUSINESS DAYS AVERAGE
SEARCHES INCLUDED:
  • SSN Trace & Address History Search
  • Nationwide Criminal Database Search
  • 50-State Sex Offender Registry Search
  • Global Terrorist Watch Lists Search
  • County Criminal Record Search**
  • Credit Check
  • Employment Verifications++
  • Employment Verifications++
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TOP 10 REASONS TO USE BACKGROUND COMPLETE

SUPPORT

You have too much going on to worry about support, which is why we give you two dedicated service agents, plus live online support during business hours, plus after hours support when needed. You will always have access to our people.

AWARD-WINNING CUSTOMER SERVICE

We treasure every client and always go the extra mile to make them feel truly cherished. This is why we have won independent awards for superior customer service quality and why we have a 98% client retention rating over the past 14 years.

SAVINGS

When the capabilities of competing vendors are equal, then you want to get the best value. Our rates tend to be significantly lower than our competitors. Just ask us for a quote and compare the difference.

LOW PRICE GUARANTEE

We conducted a nationwide market research project and discovered that our rates are generally 15% to 30% lower than our top 500 competitors. Knowing this, if anyone shares their current invoice with us, we will match services and reduce the current price by 20%, guaranteed for five years.

EASY

Our system was designed with input from HR and staffing professionals who wanted a simplified ordering process. We created a user-interface that makes the order process as simple as conducting a Google search.

FASTEST TURNAROUND TIME

All screening companies claim to be fast – and many are. But in apples-to-apples comparisons with more than 75 competitors, our turnaround time is always the fastest. How do we know this you ask? Before becoming a new client we offer a free trial to compare vendor to vendor turnaround time.

COMPLIANCE

We take compliance very seriously so that we can advise our clients to avoid costly errors. Our senior customer service agents and technicians are required to earn their Basic FCRA Certification from the NAPBS. Our system is equipped with features to maximize compliance and we have the most experienced background checks legal counsel on retainer.

THE EASIEST USER-INTERFACE

When ordering background checks, the last thing you want is a clunky, awkward system that is difficult to navigate with limited functionality. Our system’s user-interface is clean, crisp, modern and intuitive – and includes numerous features that simplify the order process and save time.

FAST

Every screening provider says they are “fast,” but we put our money where our mouth is. With numerous digitized county court searches, integrations with verification third-parties, carefully vetted court researchers and technology optimized for speed, we are definitely one of the fastest.

COMPLIANCE SUPPORT BY HR LAWYERS

Many companies have been investigated and sued recently for conducting background checks in violation of laws and regulations. But our clients have access to a team of Global HR lawyers who will advise our clients on any labor or employment law matter, minimizing their legal exposure.

OUR SERVICES

CRIMINAL RECORDS

If your candidate has been convicted of a felony or serious misdemeanor, youʼll want to know the details. Background Complete has the tools to make sure you do. *Criminal database accuracy can vary.

DRIVING RECORDS

If your employees will be driving any vehicle to perform their job duties or even operating a forklift, you’ll want to order their driving record, to find out if they are a safe driver.

VERIFICATIONS

Need to verify past employment, check education, contact a professional reference or determine if they hold a valid license? Our verifications team will get the information you need. Fast!

OCCUPATIONAL HEALTH

Whether you need drug & alcohol testing, infectious disease testing, physicals or any other related service, we offer nationwide coverage for all things related to occupational health.

INDUSTRY SANCTIONS

Sometimes bad conduct does not qualify as a crime, but may still represent an undesirable risk for your company. Our industry-specific sanctions databases can help.

SPECIALTY SEARCHES

You may have special needs, like conducting due diligence on a potential contractor or business partner, or background information to support a lawsuit. Your wish is our command.

OUR PROCESS

1

INITIATE ORDER

Login, select your package and enter the applicant's info. This can be done by you or by the applicant.

2

ASSIGNED TO RESEARCHERS

When the order is submitted, the individual searches are automatically routed to internal and external researchers.

3

REPORT COMPILED

All information is then compiled into a draft report and routed to our Quality Assurance (QA) team.

4

QA REVIEW

Our QA specialists are trained to verify information on the report for accuracy and compliance.

5

DELIVERY

When QA is complete, the report is delivered to the client via email, as a link or a PDF.

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